AirPods not resetting? 8 ways to fix

Apple makes it easy to reset your AirPods. If you’re having trouble resetting your wireless earbuds to factory settings, your AirPods or device may have a problem. We will show you some ways around this problem.

Many things are preventing your AirPods from resetting properly. These include AirPods that are dirty, go through the reset process incorrectly, have a dead charging case, and more.

1. Keep the lid of your AirPods or AirPods Pro case open

Keeping the lid closed makes your AirPods invisible. Therefore, make sure you keep the case lid open when you press and hold the button Setting up button on the case.

2. Check if your AirPods are genuine or counterfeit

One possible reason you’re having trouble resetting your AirPods is that your earphones aren’t original. In this case, Apple’s standard reset procedure will not work.

You can check if your AirPods are genuine using Apple’s Check Coverage website. Here’s how to do it.

  1. Open the lid of the charging case and find the serial number printed under the lid. Note this number.
  2. Launch your device’s web browser and access Apple’s Check Coverage site. You do not need to log in to your account to use the site.
  3. Type the serial number of the charging case in the text field, confirm the captcha and select Keep on.
  1. Apple will tell you if your AirPods are genuine. You’ll also see warranty information for your AirPods.

3. Unpair your AirPods from your computer and cell phones

When your AirPods won’t reset, it’s a good idea to disconnect and unpair the wireless earbuds from all your devices. This way, your desktop and mobile devices can establish new connections with your AirPods.

Unpairing AirPods is as easy as unpairing any Bluetooth device on your computer or phone.

On iPhones and iPads

  1. To open Settings and tap Bluetooth to access your phone’s Bluetooth settings.
  2. To select I next to your AirPods in the list.
  3. To select Forget this device.
  1. To choose Forget this device in the prompt.

On Android

  1. Throw Settings and tap Bluetooth connection and device.
  2. To select Bluetooth and tap the gear icon next to your AirPods in the list.
  3. To choose Forget.
  1. To select Forget the device in the prompt.

On Windows

  1. Open the Settings app by pressing windows + I.
  2. To select Devices under Settings.
  3. To choose Bluetooth and other devices on the left.
  4. Select your AirPods on the right and choose Remove device.
  1. To choose Yes in the prompt.

On Mac

  1. Select the Apple logo in the upper left corner of your Mac and choose System Preferences.
  2. Select the Bluetooth option.
  3. Right-click the AirPods in the list and choose To remove.
  4. To select To remove in the prompt.

4. Charge your AirPods and charging case

Your AirPods and charging case must have adequate battery power to go through the reset process. If your devices are running out of battery, this could be why you can’t restore them.

Fix it by placing both of your AirPods in their charging case and plugging the case into a power outlet. Wait for the case and AirPods to charge, then follow the steps to reset your AirPods.

5. Clean your AirPods and charging case

If your AirPods won’t reset even after you charge them, the tip of your AirPods may be dirty, preventing the earbuds from properly establishing a connection with the case.

In this case, take both AirPods out of the charging case and clean them with cotton buds. Likewise, clean the charging case as well to make sure it has no dust.

Once you’ve done that, put both AirPods back in the case and start the reset process.

6. Reset your device’s network settings to fix Apple AirPods factory reset issue

When your AirPods keep failing to reset, it’s worth resetting the network settings on the device you’re using the earbuds on. Your device’s incorrectly configured options may be preventing your AirPods from resetting.

You can then configure your network options from scratch.

On iPhones and iPads

  1. Throw Settings on your iOS device and select General > Restore.
  2. To choose Reset Network Settings.
  1. Enter your iPhone or iPad passcode.
  2. To select Reset Network Settings in the prompt.

On Android

  1. To open Settings and go inside System > Reset options.
  2. To choose Reset Wi-Fi, Cellular and Bluetooth.
  1. To select reset settings.

On Windows

  1. To open Settings pressing windows + I.
  2. To select Network and the Internet under Settings.
  3. To choose State left and Network reset on the right.
  4. To select Restore now.
  1. To select Yes in the prompt.

On Mac

  1. to press Command + Space bartype terminaland select the app.
  2. Type the following command terminal and press log into:
    sudo pkill bluetoothd
  3. Enter your account password and press log into.
  4. Restart your Mac.

7. Fix the AirPods reset issue by updating your device’s operating system

Your device’s operating system may be buggy, causing connection problems with your Bluetooth devices. You can’t fix these system-wide problems yourself; however, you can update your operating system to get any bug fixes.

Updating an iPhone, iPad, Android, Windows and Mac device is as easy as selecting a few options.

On iPhones and iPads

  1. To open Settings and select General.
  2. Faucet Software update.
  1. Allow your device to check for new iOS or iPadOS updates.
  2. Download and install any available updates.

On Android

  1. Throw Settings and select System.
  2. To choose System Updates.
  1. Download and install any available updates.

On Windows

  1. to press windows + I to open Settings.
  2. To select Update and security under Settings.
  3. To choose windows update on the left.
  1. To select Check for updates on the right.

On Mac

  1. Select the Apple logo in the upper left corner of your Mac.
  2. To choose About This Mac in the menu.
  3. To select Software update.
  4. Find, download and install updates.

8. Contact Apple Support

When your AirPods won’t reset no matter what you do, you may want to contact Apple Support for assistance. Apple’s support team should investigate the issue and get back to you with a solution.

You can contact Apple by visiting the company’s support site. Choose an appropriate contact option on the site and you will reach someone who can help you with your problem.

Reset AirPods hassle-free

There are several factors that prevent your AirPods from resetting. Once you identify and fix them using our guide above, the problem should be resolved. You will then be able to restore and use your AirPods with any compatible device available. Good luck!

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