How to fix “Unable to verify server ID” error on iPhone or iPad

Can’t send or receive emails on my iPhone or iPad because the email app keeps displaying the error “Unable to verify server ID”? This may be due to the email app not being able to communicate securely with the email provider’s server. For example, if your email provider’s Secure Socket Layer (SSL) certificate has expired or is not trusted, you will get this error.

Other factors such as software bugs, poor network connectivity, server downtime, and temporary system malfunctions can also cause your email app to display this error. Here are some solutions that fix the error of the user who encountered the problem. Similarly, we list other effective solutions found from personal experiments.

First of all, make sure you have an active internet connection. Open a web browser and see if you can access any web page. This will help you determine if the Internet is functioning properly. If the connection is okay, one of the solutions listed below should work magically.

Close and reopen the email app

Swipe up from the bottom of the screen to open the iOS app switcher. For iPhones and iPads that have a physical home button, double-clicking the home button will bring up the app switcher. Then swipe up until the email app disappears from the screen.

If you continue to see the error when you reopen the Mail app, try the following troubleshooting solutions.

Switch to cellular connection

According to some iPhone users in this Apple discussion thread, error messages only pop up when accessing email over Wi-Fi. Surprisingly, switching to mobile phones or mobile data solved the problem. If you continue to see the “Unable to verify server ID” error on your Wi-Fi connection, switch to cellular data and reopen the Mail app.

Restart your iPhone or iPad

Rebooting the device will fix a temporary bug where the email app can’t verify or identify the email server.

Move to setting >> >> Universal >> >> shut down Move the “Slide to power off” slider to the right.

Wait approximately 10-20 seconds for the device to shut down. Then press and hold the side button to power cycle. Then enable cellular data or join the Wi-Fi network and launch the email app to see if you can send and receive emails without error messages.

Check the status of your email provider

If there is downtime on your email client server, the email app may not be able to verify your account ID. Check the status of your email provider’s server using a third-party outage monitoring tool such as DownDetector.

For example, if the affected email is a Gmail account, go to DownDetector and type “gmail” in the search bar. Type “outlook” or “yahoomail” in the search bar to see the server status of Outlook and Yahoo !. Email each.

If DownDetector reports server-side downtime, you’ll have to wait until your email service provider resolves the issue. Otherwise, try the other troubleshooting solutions below.

Disable Secure Socket Layer (SSL) encryption

Some iPhone and iPad users have successfully resolved the “Unable to verify server ID” error by turning off Secure Socket Layer (SSL) encryption for their email accounts. Try it and see if you get the results you want on your device.

  1. Open the settings app and Post..
  1. select account..
  1. [アカウント]In the section, select the affected email account.
  1. Select your account again to continue.
  1. select Altitude..
  1. [受信設定]In the section, switch off Use SSL option.

This will disable SSL encryption for incoming mail at that particular address. While this troubleshooting trick may help resolve the issue, keep in mind that disabling this option will make your incoming email less secure.

Disable your account and then re-enable it

Temporarily disabling the offending account can trigger your email account and check your email client’s server. This action deletes your email account only from the email app, not your device. This is what you need to do:

  1. Open the Settings app and go to Post >> >> account Select the affected account.
  1. Toggle off Post option.
  1. Wait about 10 seconds, then Post Turn the option back on.

This will prompt the email app to sync and reconfirm your email address from the beginning. If the issue persists, delete your email account (see the steps in the next section) and reconnect from scratch.

Delete and re-add email accounts

Removing the offending account from the Mail app also removes the account from your iPhone or iPad. This troubleshooting technique has fixed an issue for some iPad users. Here’s how to delete your account on your iPhone or iPad:

  1. Open the mail settings menu (setting >> >> Post >> >> account) Select the problematic account.
  2. select Delete account..

When you delete your account, you’ll be prompted with a warning that the calendars, contacts, and other data associated with your account will be deleted.

  1. select Removed from my iPhone I will continue.
  1. Go back to the iOS account settings menu and click[[Add an account..
  1. Select the client / provider for your account.
  1. Enter your account credentials to sign in.

Upgrade or update iOS

If you haven’t installed the iOS update for a long time, the “Unable to verify server ID” error may be due to a bug in your iOS build or email app.

Connect your iPhone or iPad to a Wi-Fi network and setting >> >> Universal >> >> Software update,Tap Download and install..

When you install OS Update, the latest version of the Mail app will be installed on your device at the same time.

Conversely, if you notice this error after installing a beta iOS build or an unstable iOS upgrade, consider downgrading your iPhone. For information on how to properly downgrade your iPhone, see this guide on rolling back iOS updates.

Enjoy an error-free email experience

I’m sure that at least one of these recommendations will stop the error message, but if the problem persists, you should contact your email service provider.

You can also try resetting your iPhone’s network settings ( setting >> >> Universal >> >> reset >> >> Reset network settings). This eliminates network-related issues that disrupt the handshake between the email app and the email client’s server.

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