Using a counterfeit, worn, or damaged accessory with your iPhone may result in a “This accessory may not be supported” warning. This error can also occur if there is a foreign object on the connector of the accessory or the Lightning port of the device.
Software-related malfunctions are another factor worth mentioning. This post provides 7 possible solutions to the problem and other similar alerts.
Specific alerts may vary by iPhone model or operating system. “This accessory is not supported by this iPhone”, “This accessory may not be supported”, and “Accessory is not supported” are common variations of this error. However, the troubleshooting solutions are the same.
1. Reconnect the cables
Sometimes you may accidentally see a warning message on your iPhone. When an alert appears on the screen, all right Also dissolution Press the button to remove the accessory. Wait a few seconds, then reconnect the cable to your iPhone or iPad.
This may temporarily fix the problem, but the alert may reappear after some time (especially if the accessory is defective).
If the accessory still doesn’t work with your iPhone or other device, move on to the next troubleshooting solution.
2. Shut down or restart your iPhone
This error can also be caused by a temporary software glitch. If you connect the charging cable and still see “This accessory may not be supported”, restart your iPhone.
open setting app, select Universal,Tap shut down Wait 30 seconds for your iPhone to completely shut down.
Not all Apple accessories work with your device, especially if you have an older iPhone or iPad. If the alert appears repeatedly, your iPhone doesn’t support the accessory. Connect the accessory to another device and see if it’s still good.
If you are unsure if an accessory is compatible with your iPhone, please contact the manufacturer.
4. Cleaning the charging cable and power adapter
Object interference can cause your iPhone to charge slowly or fail to charge. Inspect both ends of the charging cable to make sure its surface is free of dirt, debris, lint, and dirt.
Disconnect both ends of the cable from your iPhone and power adapter. Then wipe the cable’s Lightning connector with a soft, dry, lint-free cloth. You can use a cotton swab or dry paper, but be careful not to leave any glue behind. To clean the USB connector, insert a soft toothbrush and gently stroke the bristles horizontally. This will remove dirt, gunk, and other particles from the connector.
You should also check the charger (power adapter) USB port for foreign objects. Then clean the charger’s USB port and connect the Lightning cable to charge your iPhone. If the alert appears again, try connecting your charger to a different power source and see if that fixes the problem.
Do not clean accessories with liquid substances, including water. It can corrode or damage the metal contacts on the USB and Lightning connectors. For detailed instructions on cleaning Apple products and accessories, see this Apple Support document.
5. Clean Your iPhone’s Charging Port
Objects in the iPhone’s charging port can cause the “This accessory may not be supported” error. Examine the iPhone charging port with a flashlight and remove any debris.
Spray the port with compressed air from a gas duster (canned air). This is a safer way to remove dirt and grime from small spaces in electronics without damaging delicate components.
Alternatively, insert a flat toothpick or pointed cotton swab into the port and gently remove the foreign object. Do not clean the port too quickly or too vigorously to force particles into the port.
Again, do not use sharp or metallic objects (pins, clips, needles, etc.) to remove foreign objects from iPhone ports. It will damage the metal contacts in the port. Similarly, do not blow air through your mouth into any port. Exhaled breath contains moisture and tiny droplets that can damage your iPhone.
6. Try another accessory
Apple recommends charging your iPhone (and iPad) with authorized accessories. So always use charging accessories from Apple’s online store or offline outlets.
If you’re using Apple’s original Lightning to USB cable, check to see if it has one of the following inscriptions:
- Designed by Apple in California and assembled in China.
- Designed by Apple in California, Assembled in Vietnam
- Designed by Apple at Industria Brasileira, California
These inscriptions must also have a 12-digit serial number at the end. Third-party cables do not have markings. therefore, Made for Apple (MFI) Labeling or certification of non-Apple charging accessories. Approved third-party accessory packaging is labeled.
If your cable doesn’t have a serial number or MFI label, it’s a counterfeit. There are many third-party accessories out there with fake MFI labels. Therefore, we recommend using Apple’s Accessory Finder tool to see if your charger or cable is MFI certified.
Open the tool in your web browser and use the brand name, model number, Universal Product Code (UPC), or European Article Number (EAN) to search for cables in Apple’s database. These numbers/codes can be found on the cable packaging or on the product page on the manufacturer’s website.
We also recommend reading Apple’s support documentation on identifying counterfeit or unauthenticated charging accessories.
7. Update your iPhone
According to Apple, some accessories may require the latest version of iOS to work properly. If these troubleshooting fixes don’t stop the error, install the latest iOS update on your iPhone.
Connect to a Wi-Fi network and setting > Universal > software updateTap. Download and install Update your iOS device.